Director, Operations Transformation

Postgraduate degree
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Directors, Operations Transformation 

Healthcare and Life Sciences

Alvarez and Marsal


Alvarez & Marsal (“A&M”) is a global consulting firm with more than $2+ billion in revenues, c.6,000 staff and over 70 offices around the globe. We deliver a broad range of professional services including Operational & Financial Restructuring, Transaction Advisory, Performance Improvement, Corporate Transformation, Tax, Valuations and Disputes & Investigation Services. Our lean, fast-paced, and entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients while living our core values of integrity, quality, fun, objectivity, inclusive diversity, and personal reward.

With implementation skills honed from decades of restructuring experience, A&M’s Healthcare & Life Sciences (“HLS”) helps CEOs and boards effect enterprise-wide change, restructure portfolios, manage shareholder activism, and provide objective evaluation. HLS serves clients in Pharmaceuticals & Life Sciences, Payers, Providers and Regulators. Due to high growth, opportunities exist for an Operations Transformation Director in the London office.

The successful appointee will be responsible for contributing to the profile and reputation of A&M, specifically in Healthcare and Life Sciences sector. You will reflect the operational distinctiveness that is A&M; a business savvy, solution focused business entrepreneur who is focused on having an impact, determined to make a difference and not afraid to challenge the status-quo.

Key expertise areas sought:

  • Healthcare and Life Sciences Operations Transformation
  • End-to-end operations management and improvement
  • Healthcare and Life Sciences M&A (Carve-outs, CDD, ODD)
  • Digital (Cognitive Supply Chain, Supply Chain Analytics)
  • Regulatory (Compliance, QA, QC, market access)
  • Sales and Operational Planning / Integrated Business Planning (S&OP/ IBP)
  • Enterprise Resource Planning (ERP)
  • External Supply Organisations / CDMOs
  • Cost reduction and improvement
  • Footprint / network transformation
  • Distribution network optimization
  • Good Manufacturing and Distribution Practice (GMP/GDP)
  • Trade route / transport mode changes
  • Cold chain distribution
  • Clinical trial improvements
  • Sourcing and procurement transformation
  • Direct/ indirect spend reduction
  • Maintenance and Repair improvement
  • Performance Improvement, Lean/ 6-sigma
  • Technical Operations and Transfers
  • Direct delivery models / home care, personalized medicines supply
  • Generics, Biologics, Cell and Gene Therapies

Projects can include:

  • Initial rapid diagnostic into a company's immediate and future major operational issues, product profitability, cost base, manufacturing processes and options for performance improvement
  • Gathering and analyse data, formulating and testing hypotheses, and developing recommendations for presentation to client management
  • Developing and implementing a new operating plan/structures to improve the business operational performance

Requirements for this position:

The successful candidate will have a blend of operational and commercial skills and an entrepreneurial approach. They will be a team-orientated individual with excellent financial skills and a track record of success.


  • Extensive knowledge (c.8+ years’ experience) of Healthcare and Life Sciences Operations Transformation (ideally in a client-site focused delivery model) within a top tier strategy firm, leading specialist, ‘Big 4’ and/or niche advisory firm and experience leading holistic performance improvement projects
  • Recent, relevant experience in international Healthcare and Life Sciences operations ideally within PE, Pharma, Hospitals, Manufacturing or business services
  • An understanding of healthcare operations, manufacturing processes and global distribution networks within FTSE 250 sized clients, and be able to use innovative technology to resolve problems and implement business solutions
  • Strong analytical skills and deep dive analysis combined with being a persuasive and effective communicator who can engage effectively with leadership teams in pressure situations.
  • An ability and willingness to travel (potentially from Day 1) to client sites, across the UK & European regions, at short notice as part of the working week
  • Bachelor’s degree or equivalent from accredited university preferably in healthcare subjects, engineering, manufacturing, supply chain or another relevant subject.

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Job information

Firm: Alvarez & Marsal

Location: London

Education: Postgraduate degree

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