Management Consultant – Energy & Utilities – Business Change

At Capgemini Invent we ideate and bring to life what’s next for our clients. By combining strategy, technology, data science and creative design expertise with an inventive mindset, we work with our clients to solve their most complex business and technology challenges. Located in more than 30 offices and 10 creative studios around the world, we have a 6,000+ strong team.

As a globally renowned technology and digital leader, we have the responsibility, the ambition and the means to contribute to solving major societal questions that are shaping our future world. Invent for Society aims to value how social impact is part of the fabric of what we do.

The Energy and Utilities industry is continuing to experience unprecedented change. The impact of digital disruption is increasing across all parts of the energy value chain, and at the same time regulators are shifting to focus on consumer outcomes. We have an important role to play: The need to understand, design and implement change based on drivers including climate change, decarbonisation of the energy sector, energy storage, new economic models, and new technology are increasing, alongside our core capabilities of customer experience transformation, asset and operations transformation, cost reduction and operating model transformation.

Some of our recent work has included; creating the future operating model for our client’s UK operations, designing an award winning future customer experience for the competitive arm of a water sector client, delivering a multi-year and multi-dimension change programme for an energy distribution company, and leading the global implementation of change for an energy-technology business. We have also built blockchain prototypes, written thought leadership on the future role of Distribution Systems Operators and deployed agile at scale for new customer experiences through digital channels.

In this role, you will work with our Energy & Utilities clients to shape their journey, co-designing and supporting their transformation. We are looking for enthusiastic consultants experienced in the delivery of Change to join our Utilities Sector Team and you will be part of the Sector Transformation team delivering successful end to end transformation programmes with our clients.

Consultants in this role will be dynamic in their approach and able to manage change with personality, precision and predictability to help realise measurable, positive business outcomes. You will focus on the transfer of capability and also contribute to the strategic direction of the Capgemini Invent Sector Transformation team, coaching and developing others as well as applying your skills in business development activities.

Capgemini Invent is a strategic partner for utilities around the world. Our 24,000 strong Energy & Utilities Business brings to life what’s next for our clients by combining strategy, technology, data science and creative design. We help our clients – including 40 in the UK – to become more customer focused, to embrace the power of new technologies, data science and the digital revolution, to explore new business models, to control costs and add value for customers and stakeholders.

With continued growth across the Energy & Utilities Sector, we are seeing a significant increase in demand for our teams who are already working with major UK Utilities organisations. As such, we are recruiting Senior Consultants into our Energy and Utilities Sector Transformation team to support clients across the UK and globally. You’ll bring your delivery experience, leadership and stakeholder management skills to support our clients to innovate and develop new strategies, and products and services. Responsible for leading the delivery of projects, you will work in partnership with clients to design and implement new business and operating models, often taking an agile approach. As an emerging leader in the practice, you will balance your delivery role with supporting the development and expansion of our Strategy and Operating Model team. The role will be varied and challenging, working with clients to leverage emerging opportunities and solve their most pressing problems, often in a fluid and uncertain environment.

Great communication skills, the ability to facilitate world class training and maintain regular stakeholder engagement are always important, but that’s only part of the story. Change management includes working with leaders, reshaping organisational roles and aligning performance management targets as well as understanding the cultural/demographic barriers that could get in the way of transformation. In the Utilities industry, it also includes delivering change that embeds mobile ways of working in a digital world and supporting all relevant stakeholder groups to understand the importance of data and analytics in supporting improvements to the end customer’s journey.

You’ll bring experience of delivering sustainable change from a range of clients within the Utilities industry as well as an agile mindset with an understanding of the relevant tools and techniques. You’ll bring an acute sense of market trends and hot topics about the challenges facing our clients in delivering lasting and sustainable change and leverage your insight to advise our clients. In addition, you’ll have the following experience and personal attributes:

You’ll have a good grounding in some or all of the following areas:

• Change strategy: Defining the desired future state of an organisation or function based on the change programme; and designing the change programme itself, including specific initiatives in areas such as definition of essential behaviours, business readiness, communications strategy, learning strategy and the approach to leveraging analytics and measurement tools and methodologies
• Behavioural Change: Defining the desired behaviours from the organisation and putting in place a behavioural measurement and tracking capability
• Enablement: Stakeholder analysis; change impact assessment; change measurement and analytics; communications and stakeholder management; training and performance support; focusing on knowledge transfer to the organisation to sustain BAU
• Change Tracking: Focus upon the use of data points and analytics; reporting and KPIs to demonstrate benefits realisation associated with Change Management, and calling to action, where needed
• Digital Engagement: Confidence in integrating digital tools to communications, learning and analytics; current knowledge and experience of a range of applications to facilitate digital exchange

Personal attributes:
To be successful, you’ll be intellectually strong and can evidence the depth and breadth of your critical thinking and are a highly motivated self-starter, bringing a proactive, can-do attitude to project delivery, capable of working independently as well as in teams in our collaborative but sometimes demanding project environment. You’ll need to be credible, with the gravitas to engage effectively with clients on a peer to peer basis. You’ll enjoy managing client delivery work packages and building your team leadership skills, providing direction and helping others to develop. In fact, you’ll thrive in this environment. You’ll demonstrate consulting professionalism, resilience and flexibility – you’ll be able to adjust positively to situations that involve changing tasks and/or location, shifting priorities or ambiguity.

You’ll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:

• Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate.
• Be comfortable outside your comfort zone: Self-stretchers thrive in our environment.
• Build momentum in your career: Make your role and your career what you want it to be.
• Stay true to who you are: Play to your strengths and bring your individuality.
• Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact.
• Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another – collaboration is encouraged across all of our teams.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at: https://www.capgemini.com/gb-en/service/invent/