EMEA Learning & Development Coordinator

At A&M we encourage our employees to take control and responsibility for their professional development and training. The Learning Team are a dedicated learning and development team for Europe, Middle East and Cayman Islands and are focused on providing the best experience for our employees.

We have an exciting opportunity for you to join our team as a Learning & Development Coordinator and help support Learning for our EMEA regions on a permanent basis.

Reporting into the Head of L&D for EMEA, you will play a vital role in the People team, immersing yourself in the day-to-day learning offering to our employees and being a first point of contact for all learning queries.

 Key Duties:

• Overall responsibility for planning, communicating, and delivering the culture and values day for our new starters across EMEA on a monthly basis.  

• Overall responsibility for the effective running of the Looop platform (LMS platform)

  • Relationship management with vendor

  • Keeping up to date with platform updates and how best to utilise them

  • Ensuring we are efficiently using the functionality to get the best from the platform

  • Work with the learning team to support content build

  • Adding and removing users

  • Liaising with IT for SSO

  • General troubleshooting and communication to users

• Managing course bookings and dealing with queries, issues and cancellations promptly

• Tracking and monitoring course attendance and keeping records up to date

• Daily liaison with both external and internal training partners

• Acting as a Student Manager for our professional qualifications programme

  • Taking a core role in the day-to-day management of our graduate qualification programme,

  • Calendar creation and management

  • Invoicing

  • Liaison with our training providers and being a point of contact for employees on any queries.

• Management and ownership of the Learning team EMEA inbox – making sure that the customer service from the team is responsive and personal. Answering all queries pertaining to the learning calendar and offering.

• Liaising with external trainers, awarding bodies and other suppliers, including registering courses, communicating courses and checking/coordinating invoices with our internal accounts team

• Work closely with key stakeholders across the People team and the business to ensure the EMEA learning offering is carried out to a high standard

• Marketing and advertising

  • Create engaging communications

  • Ensure that all communications and adverts for courses are being sent in time for maximum sign up.

Essential Experience:

• Highly proficient in Microsoft Office (Word, Excel & PowerPoint)

• Proactive, solutions focused mindset

• Excellent attention to detail and organisational skills

• A passion for training and development

• Highley effective communicator who is confident, clear and able to concisely deliver written and verbal messages

• Ability to build relationships and communicate at all levels

• Friendly demeanour and professional manner

Desirable:

• Prior expertise from an HR or L&D position

• Graphic design, design, or creative background

• Prior experience in a training/L&D role within a professional services firm

• Experience working across European jurisdictions

• Passion for involvement in wider People Team projects

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.