Director, FS Digital Performance Improvement

Department:  Financial Services Improvement (FSI)

Alvarez and Marsal is undergoing significant growth in Financial Services Improvement and digital. A&M supports financial services organisations throughout the entire digital journey e.g. defining the strategy, developing customer experiences, and optimizing operations.

We work with clients across the FS space and focus on banks, private equity investors, insurers, wealth and asset managers and other specialised FS firms across the EMEA region. Working directly with our client’s management, A&M FS Digital positions itself to solve problems and maximise value – we stand for results and are proud of our execution focus.

A&M’s FS Digital team works on some of the industry’s most interesting digital challenges, striving for game-changing solutions that provide impactful long-term change.  We operate a single team across EMEA that is comprised of seasoned digital and financial services experts and highly skilled consultants.

Purpose of the role:

An opportunity exists for a Digital Financial Services experienced professional (Director level) based in our London office. 

Deeply familiar with the challenges that the Financial Services sector faces in today’s challenging market conditions, the successful hire will be experienced in delivering digital solutions that address businesses critical issues. They will shape and drive end to end digital change across financial services organisations and create and maximise value.

The successful appointee will work with our existing team and build the profile and reputation of the firm in the digital transformation space with a route to market directly into Financial Services across the EMEA region. Building on the success of the A&M brand, the successful candidate will ideally bring experience from both operational and advisory roles in the Financial Services sector.

The preferred candidate will support business development and execute a specific strategy focused on target clients and distinctive go-to-market propositions. They will reflect the operational distinctiveness that is A&M; a business savvy, solution focused business entrepreneur determined to make a difference and not be afraid to challenge the status-quo.

Key responsibilities:

Specifically, the candidate will be responsible for:

• Acting as an execution team leader for digital transformation to the financial services industry
• Supporting the development and delivery of the FS digital strategy; creating new client relationships and deepening existing ones, and helping sustain appropriate revenues
• Helping coordinate with the broader EMEA FS and digital teams, developing a joined-up, go to market approach, leading international project teams, as well as developing the brand
• Advising FS clients on digital problem areas, recommending solutions and providing technical advice
• Working closely with senior stakeholders in clients’ business and with professionals from leading financial institutions.

Requirements for this position:

The preferred candidate for this appointment will be an execution-focused self-starter with entrepreneurial flair. They will be comfortable working independently as well as part of a high performing team. Critically, they will bring a network of contacts with a successful track record of successfully executing digital projects in financial services.

Specifically, the successful candidate will have:

• Successful track record in digital financial services, preferably banking, within a well-established consulting outfit – from a top tier strategy firm, a leading specialist and/or niche advisory firm or ‘Big 4’ consultancy
• Well established leadership experience, with the above outlined advisory experience
• Will be an expert in digital financial services bringing expertise in all or some of the following: strategy, operating model, RPA/AI, and end to end journey redesign
• An analytical mindset and approach that can break down problems to their root cause and create highly logical solutions.
• Experience and insight from working with technology providers across the FS digital spectrum and delivering state of the art solutions
• Demonstrable track record in converting business contacts and leads into sustainable, profitable revenue streams
• Ability to communicate complex ideas effectively both verbally and in writing. Experience of leading end-of-project reports and client-ready materials is essential.
• Bring experience of managing teams and working across multiple locations in Europe (and ideally globally), including third-party and in-house teams
• An undergraduate degree with an outstanding record of academic achievement

Desirable but not essential:

• A demonstrable track record of financial services experiences outside of consulting
• Additional European language skills such as French or Spanish

Why A&M?

Financial services entities around the world turn to Alvarez & Marsal (A&M) for leadership, action, and results.  A&M’s leadership has a bias towards action and a willingness to tell clients what is needed. Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our objectivity. 

Privately held since its founding in 1983, A&M is a leading global professional services with 5,500+ people across four continents, delivering tangible results and providing advisory, business performance improvement and turnaround management services.

Our teams help financial services businesses act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators, and industry authorities with a shared commitment to telling clients what’s really needed for turning change into a strategic business asset, managing risk, and unlocking value at every stage of growth.

This is an exciting time to join Alvarez & Marsal. We have rapidly expanding financial services and digital practices, and you will be able to make a practical impact in our firm as well as in our client’s businesses.

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.