Consultant | Digital and Insights, Strategic Communications

Functional areas
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About The Role
We are looking for a talented, ambitious and passionate Consultant to join our award-winning team in London. Our Digital & Insights practice helps fuel growth and innovation within FTI's global strategic communications division, and we are proud to work with some of the largest, best known and most innovative companies across the world. From the largest players to high-growth challenger brands across all industries - our exciting client list of FTSE 100 and large corporate brands gives us an unrivalled opportunity to design, plan and implement world class corporate reputation management strategies.
The role of the Consultant is to support our busy client teams in all areas - this requires proactivity and a hands-on attitude. It will be your responsibility to explore the latest innovations in the industry, experimenting, testing and learning to bring insights back to the team. We're looking for someone with hunger to develop their career with a team of best-in-class experts, to get stuck into the day-to-day culture of our team, to be themselves at work and to contribute to our vibrant environment.

What You'll Do
As a member of our growing Digital & Insights team, you'll support the development and delivery of innovative strategies and programmes for our core FTSE 100 clients across all sectors, and will be involved in all aspects of our clients' digital communications programmes - from strategic planning, to content development, community management, and measurement.
You will be ambitious, innovative, and passionate about the power of digital and social media to shape the reputation of global businesses and are offered the opportunity to take on a range of responsibilities. Key tasks will include:
  • Day-to-day support on core clients across all sectors
  • Content development - copywriting, designing of social media assets, management of designers
  • Community management - manage social media communities and engage with audiences
  • Paid campaigns - setup and management of paid social media advertising campaigns
  • Reporting - delivering regular insights and recommendations that inform broader client communications
  • Measurement - exploring how success is measured and the performance of campaigns and content
  • New business support - providing creative ideas, insights, analysis and research to guide our winning proposals
  • Strategic advisory - developing long-term relationships with our top-tier clients, providing them with strategic advice and day-to-day practical support
  • Culture - getting involved in team initiatives to actively build and contribute to our team culture, including insights, creativity and having fun at work

Position requirements:
  • Passion and enthusiasm for the potential of social media to shape and enhance corporate communications
  • Obsessive with the latest digital innovations and social media features - bringing updates and insights to the team
  • Keeping in-tune to the corporate landscape and the issues shaping the digital backdrop for clients
  • Strong written and verbal skills, with attention-to-detail
  • Confident communicator with excellent organisational and planning skills
  • Desire to explore your own creativity to problem-solve on behalf of clients
  • Demonstrates a high level of integrity and curiosity - asking the necessary questions to grow your experience
  • Understands FTI's values, Code of Ethics and the Strategic Communications Rules of Practice and demonstrates a strong commitment to applying these concepts in daily interactions with colleagues and clients. (Additional information about FTI's values, Code of Ethics and the Strategic Communications Rules of Practice can be accessed here ).

How You'll Grow
This is a fantastic opportunity to join an entrepreneurial team with a family feel, which sits within a large global network of best-in-class experts. Our creative culture, drive for innovation, fast paced yet supportive work environment and an ever-developing client offer means that you'll be encouraged to embrace learning opportunities and push yourself outside of your comfort zone on a regular basis.
In addition, FTI has a comprehensive training and development programme, which contains a broad curriculum of internal and external training opportunities that are available to all members of the team.

Basic Qualifications / Qualifications & Experience
  • Excellent written and verbal communications skills, including ability to convey technical language as appropriate for the audience
  • A strong understanding and familiarity with digital and social media platforms, as well as experience managing and growing digital channels
  • A proven interest in digital communications, social media trends, emerging media platforms and tools, online reputation management, or creative campaigns
  • Team player and a self-starter
  • Experience with paid social media campaigns, SEO, and social listening tools is a plus
  • This role requires travel to clients and FTI offices when needed

#LI-DH1 Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits.
We offer a competitive benefits and wellbeing programme including private medical insurance, dental insurance, life insurance, income protection, flex critical illness cover, 5% employer pension contribution, holiday buy, discounted gym membership, interest free travel loans, paid volunteer hours and corporate matching for charitable donations, and much more.

About FTI Consulting
What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, colour, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.


Job information

Firm: FTI Consulting

Location: London