Director – Intelligent Process Excellence

Functional areas
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At Capgemini Invent, we bring to life what’s next for our clients.

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get The Future You Want

Capgemini Invent is a thought-leader in Intelligent Industry and Intelligent Process Excellence with a strong track record of delivery. We have a leading position in developing innovative value propositions for clients from strategy inception to assisting in execution and benefits delivery.

An overview of the role

We are seeing a significant increase in demand for our successful process excellence consultants who are already delivering transformation projects with a number of major UK and international organisations. To drive both our growth and continued delivery success, we need a director-level consultant to help us grow in our current sectors, lead programmes and projects, hone our offerings and capabilities, and develop our junior talent. Our directors bring to bear vast breadth and depth of experience of shaping and delivering process excellence programmes, and the ability to lead large teams in complex client environments.

You will be part of the Intelligent Process Excellence capability team, which is a core part of our Intelligent Industry capability unit and at the forefront of digitising operations to improve productivity, quality, time to market, cost and sustainability.

The work

We are looking for a leader with a strong consulting track record in selling and delivering process and operational excellence programmes . You will help our clients identify and deliver opportunities to digitise and optimise operational processes across the value chain, delivering sustainable, agile and digitally-driven process improvement solutions. You will have experience of the issues faced in one or more of Financial Services, Manufacturing (including Automotive), Life Sciences, Aerospace and Defence, and Energy Utilities industry sectors. In particular, you will bring insights and knowledge of process transformation, Lean delivery, Agile, intelligent automation and/or process mining to enhance our client offerings, to enable effective delivery, coaching of the client, and development of junior consultants. You will have the deep experience of the transformation programme lifecycle from strategy through to implementation. You will be able to demonstrate an active and well-informed knowledge of the focus sector/s and have an opinion on key trends having worked in a major consultancy or strategy organisation.

As a Director, you will manage a portfolio of projects and lead teams of consultants and client staff within a broader programme. You will lead experienced delivery teams, helping clients to realise benefits and transform processes, operations and behaviours which will lead to improved efficiency, improved customer experience and improved business outcomes. You will manage consultants from a range of Capgemini practices to drive positive outcomes, while managing senior client stakeholders.

You will be working closely with technology delivery partners on behalf of our clients, bridging the gap between business and technology to deliver great, digitally-enabled customer experiences. You will actively promote Capgemini and Capgemini Invent within the client environment, support client/market business development and internal activities that develop our consulting practice and our people.

Why this role?

Using a combination of the organisation’s broader pre-existing relationships, company relationships and your own network to generate sales of circa £2 million per annum, showing strong understanding of commercial levers and processes.

  • Client Engagement – Engaging at C-Suite level with clients and potential clients, developing relationships with senior members of the client organisations, presenting complex solutions in a logical, structured and compelling manner
  • Proposition Development – Developing timely and relevant propositions in process excellence, consulting and technology
  • Thought Leadership – Acting as an authority and thought leader in process excellence in one or more of our target sectors, with an ability to understand, design and improve business processes/operations
  • Team Development – Contributing to the plan for effective development of Capgemini’s Intelligent Industry – Intelligent Process Excellence capability team.
  • Project Delivery – Leading large teams and ensuring effective delivery and timely completion of projects/programmes in alignment with commercial goals, designing and delivering performance/process improvement initiatives across the end-to-end value chain in both an Agile and Waterfall context
  • Team Leadership – Contributing to the leadership and growth of the Intelligent Process Excellence team and our Intelligent Industry practice.
  • Knowledge and Expertise – A strong awareness, experience and thought leadership of process optimisation tools, techniques and approaches and their application, such as Lean Six Sigma, RPA, Process Mining, Business Analysis

Why you?

  • You will have a robust knowledge of the key issues, challenges and opportunities in Process Excellence – Lean Six Sigma, RPA, Process Mining, Business Analysis, Sustainability, and Digital Transformation
  • You will have strong knowledge in one or more of Financial Services, Manufacturing (including Automotive), Life Sciences, Aerospace and Defence, and Energy Utilities industry sectors
  • You will have experience of working at a senior level to structure programmes within a major consultancy or strategy organisation
  • You will have experience in leading, coaching and mentoring high performing teams
  • You will have a demonstrable network, in Tier 1 and key Tier 2 firms
  • You will have a combination of operational transformation with technology and more general consulting experience, gained from time spent within these areas

  • You will have a track record of selling and delivering major operational/process excellence programmes, defined either through their monetary value or the major impact it has had on the client
  • You will have a history of leading teams and delivering innovative but realistic solutions to client problems
  • You will have a strong track record of regularly exceeding Professional Services related sales targets
  • Experience of managing multiple projects to achieve commercial goals
  • You will possess a digital mindset and an interest in innovation to enable added value
  • You will enjoy working and leading in a collaborative team environment, providing direction and helping others to develop, with a passion for developing talent
  • You’ll have a track record of successful delivery within projects or programmes working alongside other parties

Whilst you will have London or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

Job information

Firm: Capgemini Invent

Location: London