Management Consultant – Service Designer

At Capgemini Invent, we bring to life what’s next for our clients.

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get The Future You Want

You will:

• maximise the value we deliver for our clients right from the inception to benefit realisation. You will have a user centric visionfor end to end service and youcan work multi-channel, have an incremental and agile approachin your results
• work on new ideas and work alongside solution team to design and develop innovative products and services
• use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation
• have proven experience as auser interaction designer or service designer andwork with minimal support
• make key decisions based on user research and understand how this research impacts other
• help set direction and embed good practice within teams

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time

Collaboration and Innovation:

We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together.

• Experience ina user-centred product or service development project
• Ability to understand users and identify who they are and what their needs are based on evidence
• Abilityto work on multiple ideas with the product team
• Ability to translate user stories and propose design approaches or services to meet these needs and engages in meaningful interactions and relationships with users
• Experience in an AGILE (SCRUM) delivery team
• Ability to manage competing priorities in a tight timeline and to be very self-organised
• Expertisein information architecture, interaction design, visual design and prototyping
• Practical experience in using qualitative research methods and understanding of quantitative research methods
• Ability to work and deliver results in difficult business and project constraints as they apply to the design of a service
• Ability to influence broadly and communicate effectively at all levels
• Ability to generate multiple solutions to a problem and tests them
• Ability toable to draw mock-ups and do clickable visual designs on a reusable formats built using front end technologies such as HMTL 5, jquery or other technologies
• Experience working with various tools such as Axure, Omnigraffle, Protoshare, inDesign, Pop, fluidUI and Balsamiq, UXPin, Sketch, visio, draw.io, bootstrap 3, Skeleton, HTML5, CSS3, JavaScript, SEO, Google analytics and Copy-writing will be desirable

Capgemini Invent offers a cultural environment for consultants to learn, to take ownership and contribute to business growth

• Our consultants are formally trained from industry experts on management consulting and client delivery. Examples of these include Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework) and technologies (AWS, Azure) and Cyber security (CISSP, CISM)
• Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights.
• You’ll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution
• Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities which will help us and our clients to succeed.
• We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
• There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new – sometimes even pizza-making or shuffle boarding

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

Learning and development:
There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another – collaboration is encouraged across all of our teams.

Work/Life Harmony:
We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.

CSR:
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you’ll join a team that does the right thing.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at: https://www.capgemini.com/gb-en/service/invent/