Management Consultants – Operational Resilience – Financial Services

Functional areas
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At Capgemini Invent, we bring to life what’s next for our clients.

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get The Future You Want

The focus of your role

You will be working to help our Financial Services clients achieve enhanced operational resilience, responding to both the changing threats within the market and to address the new mandate from the supervisory bodies for both the March 2022 and 2025 milestones, all to help our clients effectively manage the provision of their Business services to their customers and clients

You will bring experience of working within operational resilience projects within Financial services and have one or more skillsets in:

1. Programme and project delivery
2. Business service and operational analysis, design and change
3. Data analytics, cleansing and engineering
4. Management information and tool development
5. Business continuity and operational resilience testing
6. Third-party risk management
7. Resilience technical remediation
(within the Enterprise, Platform and Data architecture)

The work:

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time

Collaboration and Innovation:

We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together.

What you will do:

• You will lead shaping and delivering Operational Resilience transformation activities working collaboratively with our Financial services clients
• This will involve a range of activities ranging from: Conducting operational resilience programme assurance reviews; Running multi-workstream programmes; Business service and process mapping and modelling; Data and IT architecture mapping and modelling; Management information dashboard and portal development; Business continuity and resilience test strategy, planning and execution; Reviewing, assessing and managing third party risk frameworks, governance and processes; and/or Technical resilience root cause analysis and remediation and engineering activities.
• You will manage day-to-day client relationships regarding the delivery of your programmes and represent our innovation and diversity led culture and ethos
• You will contribute to internal partnering, running campaigns, sharing thought leadership, client conversations and leading RFPs, you will contribute to our business development efforts by building market eminence and sales pipeline
• You will contribute to developing the Financial Services practice through producing new market leading offerings
• You will play a key role in people development, supporting the growth of our Financial Services team through sharing knowledge, insights and training on our offerings and methods
• You will take an active role within our practice through co-creating a culture in which every team-mate feels comfortable to bring their whole self to work, empowered to deliver great work, to grow, to be free to innovate and to have fun.

What you will bring:

• Management consulting experience with strong experience in delivering operational resilience projects within Banks or Insurers
• Strong stakeholder management, with experience of being able to influence senior stakeholders
• Excellent written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner
• You will be need to be credible and able to effectively engage with stakeholders within Capgemini and within client organisations.
• You will enjoy working within, or managing, a collaborative team
• You will demonstrate consulting professionalism and flexibility – you will be able to adjust positively to situations that involve changing tasks and/or location, shifting priorities or ambiguity

WHY JOIN US? What makes Capgemini Consulting unique?

You’ll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:

• Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate.
• Be comfortable outside your comfort zone: Self-stretchers thrive in our environment.
• Build momentum in your career: Make your role and your career what you want it to be.
• Stay true to who you are: Play to your strengths and bring your individuality.
• Aim for nothing less than leading edge: We thrive on the knowledge that the Transformation work we do has real impact.
• Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged.


Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

Learning and development:
There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another – collaboration is encouraged across all of our teams.

Work/Life Harmony:
We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you’ll join a team that does the right thing.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at:

Job information

Firm: Capgemini Invent

Location: London


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