SMB Growth Consultant (Software & Platform Industries)


Job Role: SMB Growth Consultant (Software & Platform Industries)

Location: London

Mobility: Up to 100%

Salary: TBC

Career Level: Consultant

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

Accenture Software and Platforms Strategy & Consulting help platforms plan for new growth, build stand-out experiences, get personal at scale, secure trust and keep on getting better with our suite of capabilities and solutions.

The Software and Platforms Strategy & Consulting Practice leverage industry expertise and analytics-based insights to advise, design and implement transformational and innovative solutions for our clients.

Joining the Software and Platforms Strategy & Consulting team means working with a team of entrepreneurial, self-starters who are collaborative and energetic and here to drive real value in everything we do.

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. 

In our team you will learn:

  • The scale of our capabilities and client engagements, how we collaborate internally and with leading technology providers to deliver value and unlock business opportunities for growth.
  • New technologies and methods to bring the best of Accenture together when working directly with some of the World’s biggest senior clients on solutioning/delivering complex transformations.
  • Innovative technologies and industry leading methodologies used to solve complex business problems.

In this role you will:

  • Work with Platforms and SMBs to help them both achieve their goals!
  • Truly understand the needs of SMBs through empathy, understanding and experience – being at the centre of SMBs, their wants, needs, worries and aspirations to truly promote the SMB centric mindset in everything you do
  • Drive profitable growth by developing market-relevant insights, designing, and implementing new solutions that integrate strategy, technology, people, and process to deliver meaningful outcomes, leveraging Accenture’s four services: Interactive, Strategy & Consulting, Technology and Operations.
  • Drive innovation, helping Accenture and client teams apply the latest thinking and approaches to solve complex problems.
  • Operate in an autonomous role, owning defined scope and outcomes, making aligned decisions centred in value – all driven by a self-motivated individual.

We are looking for the following profiles and skills:

Experience in Software & Platforms or related industries is desired across all profiles. We are looking for skills and experience in one (or more) of the following areas. The ideal candidate should also have proven experience of team management and talent development.

SMB Growth

  • SMB Engagement – understanding and experience across the SMB lifecycle (Acquire, Onboard, Engage, Support, Offer)
  • SMB centric mindset – with experience and expertise across several SMB centric initiatives, e.g.
    • Dynamic marketing
    • Right touch sales
    • Seamless services
  • Knowledge and experience in the SMB ecosystem and network

Delivery Orchestration

  • Client Relationship Management – leading and working with clients to shape and deliver multi-year transformation programmes.
  • Delivery Excellence – deep understanding of delivery approaches and best practices, and a proven track record of applying these approaches and practices to deliver successful projects.
  • Value Creation, Analysis & Prioritization.
  • Risk Management.

Data Driven Consulting

  • Data Literacy – deep understanding of analytics and decision science
  • Data Strategy, Management and Governance principles
  • Synthesising analysis to tell compelling and effective data-led stories to senior stakeholders
  • Proven experience of owning the end-to-end solutioning of large-scale data projects
  • Deep knowledge of market leading data and technology vendors to deliver engagements

Set yourself apart:

  • Background in Consulting and an understanding/experience working with the SMB segment or experience within a start-up culture
  • Experience driving growth in market segments like the SMB segment, business consulting or defining and executing business strategy in a relevant industry
  • Relevant Software & Platforms industry experience which may be in one or more of the following areas: SMB sales and engagement, SMB Marketing, Regulatory Readiness, Scaled Operations, Trust & Safety, Social Commerce and Payments, Cloud, VR/AR, Gaming, IOT
  • Relevant industry certifications
  • Degree in relevant subject (or equivalent)

What’s in it for you

At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Working within the Software and Platforms Strategy & Consulting team means you will be working in the fastest growing industry globally, where you will have the opportunity to make a distinct impact to one of the most important segments in the global economy. Not only will you be working with like-minded, passionate and innovate individuals across the team, but you will also have the opportunity to continuously learn new skills across the industry with continuous progression opportunities available.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.  

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications 31/10/2021

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Job information

Firm: Accenture

Location: London



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