Health & Public Service Change Management Manager

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London
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Health & Public Service Change Management Manager

Location: London, Manchester, Newcastle

Salary: £71,000 - £88,000

Career Level: Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

The H&PS Strategy & Consulting team are working at the centre of high-profile transformations within the UK Public Service as well as multiple healthcare providers. Within the practice, you will work on innovative projects with colleagues and clients to drive excellence from strategy through to implementation, making changes that directly impact citizens. You will be using the latest technologies and methodologies with clients to help them achieve tangible outcomes and accelerate value. Do you want to work in an environment that is cutting-edge, collaborative and challenging, doing work that really matters?

You'll learn, grow and advance in a collaborative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. At Accenture, you can truly take control of your own career.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.

In our team you will learn:

  • How to develop and deliver solutions to real world problems, partnering with clients to achieve positive outcomes through collaboration
  • How to maximise the use of data in everything you do, using this data to drive solutions and tell meaningful stories to our clients
  • How to lead with user-centricity at the heart of your work
  • To obsess about driving value for the client

As a H&PS Change Management Manager, you will:

  • Work on projects and programmes across a range of Health & Public Service clients, including central government departments, public safety clients, and various healthcare clients, both in the public and private sector.
  • Deliver business change for our clients to support their transformation journeys
  • Be a driving force for large-scale organisational change efforts
  • Be the face of Accenture to the client in your engagements, working with senior stakeholders to advise, challenge and coach as needed
  • Develop detailed understanding of your client’s business and drive issue-based discussions grounded in a clear understanding of client challenges and barriers.
  • Cultivate trust-based client relationships
  • Deliver business change for our clients to support their transformation journeys
  • Use a human-centred approach to solve problems, frame opportunities, and achieve innovation through collaboration and co-creation.
  • Own streams of complex work that meets client expectations on delivering value-centric, data-driven outcomes
  • Lead teams to deliver excellence to the client
  • Be a people leader, creating an environment your people want to work in, and managing the day to day work of your team

We are looking for experience in the following skills:

The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as a practitioner, think logically to tackle problems and engage others. We want you to be driven to develop yourself and others, an ability to see and articulate the bigger picture of how individual projects and deliverables create value for citizens and a passion for innovation and the latest technology trends. This role will require creative thinking, excellent client communication skills and the ability to identify new innovative ways to apply our skills and services to solve a wider set of client problems.

As well as the above, you should have experience/expertise in one or more of the following areas:

  • Experience and knowledge of change management principles, methodologies and tools
  • Experience of HR Transformation programmes
  • Experience in Learning & Development and Workforce Transformation
  • Knowledge of Workforce / HR Technologies and Platforms (e.g. Workday, Salesforce etc)
  • Experience of project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Possess strong analytical, problem solving skills and be able to utilise continuous improvement techniques
  • Strong interpersonal skills, with the capability to influence senior stakeholders
  • Experience of working with Health & Public Service clients
Set yourself apart:
  • Experience in owning and managing relationships with leadership (either with your clients or internal stakeholders)
  • Hold a Business Change Management Certification
  • Certified in Agile methodologies, programme or project management techniques (e.g. Prince 2, Managing Successful Programmes)
  • Experience of utilising Design Thinking methods
  • Experience of using data visualisation tools (e.g. Power BI, Qlik, etc)

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance, a generous Shared Parental Leave policy, and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications 31/08/2021

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Job information

Firm: Accenture

Location: London

Education:

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