Quality Manager

Become part of the team

Quality Manager

Melbourn, Hertfordshire.  Permanent / full time

A fantastic opportunity to use your knowledge of QMS to provide leadership to PA’s exciting product development function and our external clients


Bringing Ingenuity to Life

We’re an innovation and transformation consultancy that believes in the power of ingenuity to build a positive-human future in a technology-driven world. Our diverse teams of experts combine innovative thinking with breakthrough-technologies to progress further, faster.


With a global network of FTSE 100 and Fortune 500 clients and amazing work to explore new Technologies, we’ll offer you unrivalled opportunities for growth and the freedom to excel. Combining strategies, technologies and innovation, we turn complexity to opportunity and deliver enduring results, enabling you to build a lasting career.


Isn’t it time you joined us?


Become part of the Team

PA’s Technology function supports our client base by providing design, rapid prototyping, innovation strategy and applied R&D.  Made up of around 200 technologists, the group has the opportunity to work across a wide range of industry verticals then encompasses life sciences, consumer, healthcare and defence and involves software, electronics, hardware engineering, data science and strategy services.


We work with both established and start-up organisations in this space and need a Quality Manager  to maintain the QMS and provide leadership for quality to the wider technology group. Our QMS is certified to both ISO9001 and ISO13485 under which we operate a wide range of projects and need to ensure that both our QMS and the development projects comply with best practice, regulations and standards.

What we're looking for

The ideal candidate will be enthused by innovation and be competent in quality systems and knowledgeable about regulations and be driven to use their knowledge of product development to ensure that our scientists, engineers and developers deliver a fantastic service that meets the highest standards of quality.  This will involve broad duties across the Technology group to provide a central point of leadership for internal QMS activities to ensure that we capture best practice and we remain compliant. We are looking for a natural leader to engage with the management group in PA and with technology staff performing the work. Applicants are not expected to have gained experience across all the industries sectors noted but must be willing to learn and engage and develop themselves. Coaching and external training will be available.


Core duties:

  • To front external audits from ISO certification bodies for the QMS and from clients undertaking supplier approval audits for work
  • To be the point of contact to maintain the QMS, provide leadership and engage and help empower staff to take ownership of best practice and codify it in the QMS
  • To identify efficient and validated IT systems and processes to drive change in the business that support staff and improve compliance
  • Develop the internal audit plan with stakeholders and undertake audits to assess effectiveness of both work and QMS, managing the CAPA process
  • Develop quality metrics and assess performance against and report findings
  • Arrange management review meeting and author the summary reports to assess effectiveness of the business and help develop the strategy and long-term plans
  • Train staff on QMS processes and develop innovative ways to train and engage staff to improve fluency to meet PA’s growth targets
  • Support client projects, specifically in regulated industries, ensuring activities meet relevant Quality standards / design controls for medical / drug delivery devices
  • Serve as a subject matter expert on quality/ design controls on jobs
  • Work with the site management team (facilities, IT, H&S Manager and Head of Operations) to manage and develop the business linking with other PA management systems
  • To represent Technology at PA’s Operational Risk meetings
  • Manage the Standards on-line account and approve users and
  • Oversee product release and CE marking (for self-declaration) where applicable (e.g. for machinery)


About you:

  • Proven experience in operational quality assurance within a regulated environment
  • Strong working understanding of ISO standards either ISO9001 or ISO13485
  • Great communication skills for both business and training staff
  • A willingness to interface in a multi-disciplinary environment
  • Great leadership skills to help inspire staff and coach where needed in a matrix managed organisation
  • The ability to develop, learn and broaden out across many industrial sectors to get to grips with best practice and applicable regulations


If you are looking for a challenging role in QA covering a wide range of disciplines and diverse projects, where you will have internal and external-facing duties, and the chance to work across a broad range of industry sectors, then this role might be what you are looking for.


Take a look at some of the exiting projects we work on in our cutting-edge facility near Cambridge.


• Private medical insurance
• Travel allowance 
• 25 days annual leave with the opportunity to buy 5 additional days
• Company pension scheme
• Annual performance-based bonus
• Life and Income protection insurance
• Tax efficient benefits (cycle to work, give as you earn)
• Additional optional benefits (Dental, critical illness, spouse/partner life assurance)

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

Inclusion & Diversity

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com

Job information

Firm: PA Consulting Group

Location: Cambridge



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