Operational Resilience - Principal Consultant

Become part of the team

PA’s Operational Resilience team help our clients to design and build resilient businesses to protect their reputation, respond to regulation and maintain competitive advantage.

Our view is that operational resilience can only be sought through an analysis of end to end operations; that today’s organisations need an approach that is broader than the previous traditional disciplines of business continuity management. Our method is to critically assess resilience matters in all vulnerable areas of an organisation.

We are therefore, seeking flexible consultants who are comfortable dealing with all resilience elements, ranging from third parties, people and security to the vital IT functions that underpin modern businesses. Our approach has a foundation is the fundamentals of managing risk and this understanding will need to be applied to complexities of modern business.

The role will combine assignments to assess business’ resilience levels – using a range of tools and benchmarks. You will lead transformation projects to improve client working practices to help make them more resilient to internal and external events. You will pay a major part in shaping PA’s Operational Resilience team, contributing to thought leadership, furthering your industry profile and generating assets to improve the team’s capability. You will play a role in winning new assignment and have many opportunities to build your network.

PA’s Financial Services practice is a leading advisory and delivery partner for market participants from all sub-sectors in the FS industry and currently generates revenue of approximately £60M for PA. With over 400 people globally, the team has strong presence in London, Edinburgh and across the Nordics. PA is a trusted consulting partner for FS regulators and market infrastructure providers throughout Europe. This has provided a platform for PA to develop an established Risk, Regulation and Compliance proposition. 

The proposition includes expertise in Financial Crime and Corporate Governance. It is also renowned for its technology capability, which includes market-leading Agile, Digital Transformation, Cloud Platform and Data offerings. The FS practice has rapid growth ambitions and is focusing on expanding its presence in key banking, insurance and asset management clients, helping PA’s clients differentiate themselves in an increasingly digitised and data-driven industry. 

What we're looking for

We are looking for consultants with the multi-disciplinary outlook to deliver our view of what makes a business more resilient. Specifically, we are seeking;

  • An ambitious consultant who has a passion for designing resilient businesses and building a more robust economy
  • Someone self-motivated with an unwavering sense of pride in their work and a clear record of success
  • Stakeholder management skills, capable of managing interactions at all levels of the business
  • Someone to help drive forward and evolve the Operational Resilience offering to clients, working closely with senior PA colleagues
  • Technical experience in many of the following is essential: IT service management, IT change management, operational resilience, IT continuity, cyber resilience and ethical hacking, business continuity, crisis management, training and simulations, crisis communications, security, risk management, supply chain and third party resilience, disaster recovery
  • Knowledge of the operations of an information technology department and the importance it plays to successful business operations. A confidence and interest in where IT can make a business vulnerable is a must
  • Familiarity with IT service models such as COBIT and ITIL would be beneficial
  • Experience of relevant international standards for resilience, risk management, information security and service continuity  
  • Blue chip consultancy experience or proven success from an establish tenure in related roles in industry
  • Skills of working within both large transformation programmes as well as independently on assessment health checks.
  • Certification to relevant industry bodies such as; BCI, DRI, CISSP, IRM would be desirable

Familiarity with Financial Services Regulation and a financial services background, but recognising that resilience principles apply across sector

  • Private medical insurance
  • Transport allowance
  • 25 days annual leave with the opportunity to buy 5 additional days
  • Company pension scheme
  • Annual performance-based bonus
  • Life and Income protection insurance
  • Tax efficient benefits (cycle to work, give as you earn)
  • Voluntary benefits (Dental, critical illness, spouse/partner life assurance)
About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

Bringing Ingenuity to Life.

Diversity Statement

PA is committed to building an inclusive and supportive culture where diversity thrives, and all of our people can excel. We believe that greater diversity stimulates innovation, enabling us to fulfil our purpose of ‘Bringing Ingenuity to Life’, supporting the growth of our people, and delivering more enduring results for our clients.

We only recruit, promote and reward our people based on their contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age or marital status.

We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights

Job information

Firm: PA Consulting Group

Location: London



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