Senior Director, Retail Transformation

Alvarez & Marsal

Job information

Firm: Alvarez & Marsal

Location: London

Education: Postgraduate degree

Benefits: Competitive

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Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. With over 3000 people across four continents, we deliver tangible results for blue chip corporates, boards and private equity firms, facing complex challenges. Our senior leaders, and their teams, help organizations transform operations, catapult growth and accelerate results through decisive action. Comprised of experienced operators, world-class consultants, former regulators and industry authorities, A&M leverages its restructuring heritage to turn change into a strategic business asset, manage risk and unlock value at every stage of growth.

The Opportunity

The Corporate Transformation Services (CTS) practice is built on deep functional expertise with a demonstrably differentiated ability to address the most complex business problems and deliver dramatic and sustainable business performance improvements. We operate in four pillars: Growth & Commercial Excellence (GCE), CFO Services, Supply Chain & Operations and Business Technology. In each pillar we identify and focus on a clear set of value propositions and a target client portfolio where we develop long-term, global, sustainable relationships. Our pillar leads are supported by sector leads in Industrial, Consumer, Media, Pharmaceuticals and Retail.

The team focuses on commercial performance improvement, customer profitability and retail real estate asset transformation.

The senior CTS team brings unrivalled experience from both operational and advisory roles in the retail sector, as well as a strong network of high-level contacts across UK and European Retail. The team of senior professionals have not just capabilities as consultants but in most, if not all, cases also a proven and successful track record as an operating executive at a senior level in the corporate world. These senior professionals relish the opportunity to work in a “hands-on” style with senior client management, and with the entrepreneurial freedom and opportunities which are at the heart of A&M’s culture.

Within the team, an opportunity exists for a European Retail sector expert at the Senior Director (equivalent to pre-Partner) level, with deep industry knowledge and insight, a broad and varied blend of operational and commercial skills, an entrepreneurial approach and highly developed networks across the industry. The successful hire will be responsible for supporting the current retail MD and contributing to the build out of the profile and reputation of the firm. Ideally, you will be experienced in delivering solutions that address businesses critical issues either in an advisory capacity or taking the reins in an interim C-Suite role. You will operate on a pan-European level and, leveraging A&M’s brand and expertise, help shape and build a differentiated, innovative and leading-edge consulting services.

Desired Skills and Experience

The successful candidate will be a high-energy individual with excellent commercial skills and a track record of success. He/she will bring broad operational experience from blue chip retail environments, and a track record of Senior Executive roles with demonstrable business transformation and performance improvement. The successful candidate will also bring consulting experience from a major advisory firm (specialist retail or “Big 4”), with a track record in supporting / driving the relationship and sales management process. He/she will be able to demonstrate a record of success in delivering major performance improvement projects in large retailers and, will have a tight grasp on current retail trends and operational challenges in such areas as:

  • Buying, Merchandising and/or Category Management
  • Range and Space optimisation
  • Retail Operations
  • Sourcing and Supplier Management
  • Pricing and Promotions
  • Retail Technology / I.T. Systems
  • Distribution, Warehousing and Supply Chain
  • Marketing and Customer Experience
  • Organisational Alignment and Store Labour Optimisation
  • E-Commerce and multi-channel retail
  • Real Estate
  • International expansion
  • Commercial Planning

We would expect the successful candidate to bring:

  • 10+ years’ experience, with the above outlined blend of corporate line management and advisory experience
  • Experience and, consequently, a robust network across the UK/European retail industry
  • Clear determination to deliver the latest thinking in retail solutions within a highly competitive advisory marketplace
  • Analytical rigour, preferably with financial experience
  • Capacity to thrive in a fast-paced, challenging, and unpredictable environment.
  • A Bachelor’s degree from an accredited university.

Soft Skills

  • Strong facilitation skills, forging consensus around credible, executable solutions.
  • Excellent written and oral communications skills, confident presenter.
  • Objective, fact-based approach to problem solving.
  • Hands-on and non-hierarchical operator who is equally effective in managing up and down and relates well at all levels and cultures.
  • Driven by values and integrity, talks straight, builds confidence and leads by example.
  • The ability to manage a multiple stakeholder environment within a privately-owned business.

Lifestyle and Values

Attracted by our meritocratic culture and the opportunity to build a business with like-minded individuals, our people have joined A&M from the Big 4, top tier strategy houses, private equity firms, hedge funds, leading financial services institutions and senior roles industry and commerce. A&M is a fact-based business, based on pragmatism, as well as tangible and measurable success. It is an environment that presents a real opportunity for ambitious recruits to grow and thrive. Those high performing leaders who successfully develop business in the firm have the potential for excellent income as well as a share of the value of the practice they create. At A&M you will be given real responsibility as there are few layers of management. You will thrive on autonomy and you will be adept at anticipating what your audience needs.

Voluntary Inclusion


It is Alvarez & Marsal’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Job information

Firm: Alvarez & Marsal

Location: London

Education: Postgraduate degree

Benefits: Competitive

Apply

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