BXT Community Manager Comms & Engagement Lead - Manager

Postgraduate degree
This job is no longer available

A career with Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. You’ll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.


As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to

  • Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above

  • Be involved in the financial management of clients

  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients

  • Contribute to the development of your own and team’s technical acumen

  • Develop strategies to solve complex technical challenges

  • Assist in the management and delivering of large projects

  • Train, coach, and supervise staff

  • Keep up to date with local and national business and economic issues

  • Continue to develop internal relationships and your PwC brand

About the role

An experienced and technically capable professional, comfortable with communicating strategy, engaging in social media and running community events with a passion to drive new ways of working across Consulting.

The BXT Community Manager will be responsible for leading the charge of internal change to ingrain BXT in Consulting within the UK.


In this role, the successful candidates will

  • Communicate the BXT vision and strategy internally

  • Create and manage the internal engagement strategy for BXT

  • Build an engaging campaign to demonstrate the power of this way of working

  • Manage and develop an engaged network of change agents and champions in Consulting

  • Highlight BXT success stories in both sales and delivery

  • Create consulting-wide comms including a BXT newsletter and success stories

  • Distribute consulting-wide comms through various channels (Including Social Media, Salesforce, Google+, Microsite)

  • Organise and facilitate BXT events (Including BXT Jams on a monthly basis)

  • Provide reports and metrics on the effectiveness of the engagement strategy

  • Experience in managing communities offline and online

  • Excellent writing and verbal communication skills

  • Experience with social media management

  • Ability to track and interpret community metrics

  • Attention to detail and ability to multitask

What’s in it for you
  • To be part of a legacy building initiative which changes the way in which we work

  • Career progression - track for promotion and recognition

  • Training - dedicated BXT training and an additional training day allowance

  • Flexible contracting - 6 month rotations with opportunities for permanency

  • Size of BXT interest lists

  • Engagement on social media

  • Number of citations


In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients’ business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries – everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here www.pwc.com/uk/careers/experienced/apply


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here www.pwc.com/uk/diversity

Job information

Firm: PwC

Location: London

Education: Postgraduate degree

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