Salesforce Senior Manager, Deloitte Digital, Consulting, London
It’s not what Salesforce does… it’s what you do with it.
The opportunity
It’s not what Salesforce does… it’s what you do with it. We’re looking for mid-weight and senior specialists who can working alongside our clients and other disciplines to deliver top tier Salesforce projects from design and configuration to integration and testing.
As a senior member of our team, we need you to lead, guide, plan, explain, working alongside clients and other agency disciplines, cracking problems with a mix of technical expertise and innovative thinking. It's how we outclass the competition and create the best digital experiences.
Where is it?
Based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll also have a chance to work with clients throughout Europe and beyond.
Responsibilities
- Take the lead onprojects, solving some of the most exciting problems for our clients.
- Be a passionate mentor and leader for some of the brightest digital talent around.
- Build lasting relationships with executive clients and sponsors.
- Lead on design, the implementation of technology and creative business solutions for iconic brands.
- You’ll be responsible for managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
- Organise and lead tactical pursuit teams; take the lead on the proposal development process and contribute to the development of proposal pricing strategies.
- Collaborate with amazing digital experts across disciplines to innovate and create great solutions.
- Carrying a sales and delivery target of £1-£2M per year
- Leading an area of industry specialism, using a proven track record in the industry.
- Come with a broad perspective of potential issues encountered when managing diverse teams and have the ideas to overcome them; understanding the firm’s commitment to creating a more inclusive culture.
Requirements
Overall, you’re an ideas person and problem solver as well as a hands-on doer ? that’s important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.
We’re expanding fast, so we’re looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.
A good graduate degree (First or Upper Second) is a must, along with the right to live and work in the UK.
You’ll also have
- Proven track record of originated or personally led sales, and continued achievement against targets.
- Excellence in one or more industry areas, known for innovation in your industry.
- Experience in onsite functional or technical roles on at least four full-lifecycle Salesforce implementations.
- Extensive consulting and/or CRM implementation experience.
- Experience managing at least four large-scale full-life cycle implementations of CRM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.
- Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
- Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.
- Understanding of Salesforce architecture and knowledge of Salesforce ecosystem such as CPQ and Order Management solutions.
- Experience delivering projects using agile Scrum based methodology.
- Ability to work independently and manage multiple task assignments.
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
- Ability to travel to client sites 60-80% of the time.
- Strong academic record, preferably in a numerate subject such as Computer Science, Technology or Engineering.
- An advanced Salesforce certification - Sales / Service cloud, Advanced Developer.
- Experience implementing CPQ technologies (Big Machines, Apttus, Cameleon).
About us
Part Business. Part Creative. Part Technology. One hundred per cent digital.
We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast.
Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it.
As part of our team, you’ll work side by side with strategists, designers, researchers, engineers, writers, architects and product specialists ? using your unique skills and perspective to help drive transformation from operational level to the C-suite, across a complete range of digital channels.
We believe in our people, which means giving them the support they need to get the best balance of work and life. Individuality, flexibility, diversity are things we’re passionate about. We wouldn’t be Deloitte Digital without it.
As part of our Consultancy practice your career with Deloitte Digital can take multiple paths. We will work closely with you on a career plan that fits your skills, talents and aspirations, and provide an open environment to discuss your development and progression with Deloitte.
About Deloitte
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
How will this role make an impact that matters with Deloitte?
Forecast and change the landscape of cyberspace, support clients to survive and prosper in this disruptive and ever increasingly digital age, while you support talented and more junior colleagues and impact the communities you operate within.
What do we do?
Deloitte offers Global integrated professional services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.
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