Deloitte, Technology, Deloitte Digital, eCommerce Architect, Manager, London

Postgraduate degree
Functional areas
This job is no longer available

Role description

eCommerce Architects are responsible for the delivery of complex design solutions, enabling eCommerce transformation and integration with market leading packages for our clients. The successful candidates will have profound experience in solution architecture working between internal and external clients and teams to deliver a successful integration projects for eCRM, Ecommerce, Retail platform design. Proven and deep experience in this field is essential to secure one of these fantastic opportunities.


  • Educates the client and internal teams on the pros and cons of various design and implementation options, running platform selection processes and building business cases
  • Transforms complex business requirements into candidate system architectures which also meet security and high availability requirements
  • Designs system architectures, securing approval from internal and external stakeholders ensuring alignment with the overall solution architecture
  • Leads teams in the design and build of internal, customer and prospect sites ensuring best practices in design, usability, SEO and UI are incorporated
  • Liaises between client, management and suppliers gaining trust with clear and consistent communication
  • Defines design and development standards adapted to the project context
  • Initiates communication with members of other teams to ensure effective implementation
  • Works in an advisory role to help our clients improve the productivity and quality of their own systems delivery functions
  • To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture


To qualify for the role you must have:

  • Previous Architecture or Technical Team Lead experience on major E-Commerce transformation projects either at a Consultancy or End User/Retailer
  • Has delivered at least one eCommerce solution, through to deployment and go-live, preferably in an agile development team
  • Strong general knowledge of eCommerce, online retail and eCRM solutions
  • Previous hands-on experience in the design and implementation of Java-based eCommerce platforms ideally ATG Commerce, Hybris
  • Experience of design & implementation of market leading packages in the following functional areas:

    • Commerce (Oracle ATG, hybris, IBM WebSphere Commerce Server or similar)
  • Knowledge of architecture methods and standards (e.g. UML, TOGAF)
  • Knowledge of good practice around usability, maintainability and accessibility
  • Strong organisational skills, with the ability to work independently as well in a highly collaborative, team-based environment
  • Strong written and verbal communication and presentation skills
  • A good graduate degree (1st or Upper Second) combined with post-graduate experience in consulting or industry
  • The right to live and work in the UK

Additional desirable experience includes:

  • Ability to mentor junior team members
  • Interest in developing the organisation, building and documenting processes, and evaluating tools and software
  • Experience of design & implementation of market leading packages in the following functional areas:

    • Search & merchandising (Oracle Endeca, Fredhopper or similar)
    • Content management (Adobe CQ, OpenText ECM, Oracle WebCenter or similar)
    • Order management (IBM Sterling Order Management, Manhattan Order Lifecycle Management or similar)
    • Product information management (hybris, Heiler, Stibo or similar)
    • Digital asset management (Adobe CQ, OpentText Media Management, Oracle WebCenter or similar)

We are Consulting

Three core competency areas make up our Consulting service line:

• Technology

• Strategy & Operations

• Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

We offer a number of different career pathways

We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

The Consulting Career Paths are:

Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree

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