Deloitte, Senior Manager, Retail Supply Chain Order Management, Consulting, London

Postgraduate degree
Functional areas
This job is no longer available

Role Description

The Deloitte Supply Chain Practice is a market leading team providing pragmatic solutions to clients. We are recruiting for a Senior Consultant or Manager to work within this practice. You will be exposed to the breadth of supply chain activities whilst also deepening your knowledge in the areas of your choice.

You'll receive structured training to help develop your technical and consulting skills. You'll broaden your skill set and develop quickly by gaining access to the highest levels of client liaison. You'll work on complex, high-profile projects and will play a key role in influencing account development and supporting sales activities in our target multinational accounts.


A Manager will have responsibility for:

  • Leading projects, while working with clients to deliver project success
  • Managing multiple teams of people across a range of locations
  • Delivering projects on time and within budget and in line with client expectations
  • Delivering multiple pieces of work in parallel, both client facing and internal
  • Developing the Deloitte business, brand and reputation within the Retail sector
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture

Senior Manager level roles will include leveraging and development of industry and client relationships to generate revenue and deliver service excellence

To qualify for the role you must have:

    • Deep experience across one or more of the following; store, online and/or multi-channel fulfilment, gained with a ‘Big 4’ consultancy, tier 2 consultancy specialising in Order management / Logistics operations or business transformation
    • Order management experience gained working in Retail or another service related sector
    • Experience selling to clients and bringing established vendor package knowledge (such as Stirling Commerce, Manhattan Associates, Hybris)
    • Experience in leading the development of aspects of a retailer’s digital and multi-channel transformation, including managing orders across store, online, marketplace, catalogue, C&C, D2C, drop ship vendor and centres. Also understands the interface of order management with customer service and financial settlement solutions
    • Prior experience in a consulting environment; strong in project management, budgeting, stakeholder management and issue resolution
    • The ability to lead multiple teams of people across a range of projects
    • Flexibility in work location
    We are Consulting

    Three core competency areas make up our Consulting service line:

    • Technology
    • Strategy & Operations
    • Human Capital

    We exist to solve complex problems

    Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

    We are committed to collaboration

    Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

    We create long-term, sustainable impact

    We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

    We offer a number of different career pathways

    We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

    The Consulting Career Paths are:

    Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

    Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

    Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

    About Deloitte

    Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

    We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

    At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

    We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

    Hear from some of our people already working at Deloitte in agile ways.

    We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

    Job information

    Firm: Deloitte

    Location: London

    Education: Postgraduate degree

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