Deloitte, Senior Manager, HR Consulting, Human Capital, UK

Postgraduate degree
Functional areas
This job is no longer available

With over 400 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of organisation transformation services to clients undertaking complex major programmes. Our practice combines project and programme leadership capabilities with HR Transformation and HR Technology consulting, change management, organisational design and leadership expertise, helping our clients identify, manage and solve the people issues that cause businesses to perform below their potential.

Deloitte is a recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. We have worked on redesigning HR functions during significant mergers and acquisitions and have proven capability in identifying areas for outsourcing and supporting clients through the transition to an outsourced partner. Our HR proposition aims to drive greater shareholder value by increasing the capability of the Human Resource function to impact business performance. Deloitte addresses HR value and capability by transforming client HR functions, creating and enabling more strategic roles, and improving efficiency and effectiveness through improved tools, policy and operations.

As a Senior Manager in the team you will work closely with the Directors and Partners to play a key role in making a difference by really influencing and shaping the strategic development of the team. You will also have the commercial experience necessary to build and develop significant new business opportunities for the Firm ? focused on the development of senior client relationships within Human Capital. In doing so, you will build a level of eminence in the marketplace that gives you the platform to support the Firm’s growth ambitions over the long-term ? as well as building high-performance teams around you to support these growth plans.

To be successful in this role, you will be a subject matter expert leading multiple, high-profile projects and bids, whilst developing innovative thought leadership. You will have the opportunity to learn from the best in the business and also help recruit the best people, coach and support them whilst driving activity such as proposition development and marketing.


As a Senior Manager in HR and Technology Advisory, you will have responsibility for the following:

  • Leading HR Consulting projects to drive global HR transformation. The role will focus on transforming the HR functions of some of the world’s largest organisations across all industries. Elements include the transformation or creation of the HR vision and strategy, HR Operations, HR Shared Services, HR process design and technology alignment, HR Capability development, HR Assessment and Business Case development and the transformation and delivery of the overall HR Service Delivery Model in line with business and HR strategic requirements.
  • Leading several multi-disciplinary work streams of Consultants, Senior Consultants and Managers to deliver against client objectives
  • Providing insight, innovation and thought leadership to clients on the latest thinking across HR including how to structure a HR function and drive value through HR Shared Services, Centres of Expertise and HR Business Partners.
  • Planning, scoping and shaping the HR elements of major projects and programmes
  • Building capability in the local team whilst not compromising performance
  • Establishing good working relationships cross Consulting competencies and other Deloitte service lines
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm’s commitment to creating a more inclusive culture
  • Challenging clients to think commercially from a holistic organisational perspective and not solely from a HR view point.
  • Playing a key role in pre-sales and bid development;
  • Reporting on client project risks and opportunities;
  • Actively contribute to the growth of the business by identifying and delivering sales opportunities;
  • Offering a strong and compelling point of view around HR related matters and issues, such that it builds the credibility of the UK business;
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture

Candidate Requirements

To qualify for the role candidates must:

  • Fully understand the strategic and operational drivers of the HR function and the value it brings to any organisation
  • Have experience of managing change or transformation within an HR or business environment, either in another consulting firm or in-house
  • Have a track record in managing the successful delivery of large, complex programmes / engagements on time and within budget
  • Have expertise of managing or leading across one or more of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, HR organisation design or a specialist HR area (e.g. learning, recruitment, benefits, reward, performance, talent, recruitment)
  • Brings an awareness of HR and related market trends and a passion and appetite to explore further and bring new thinking into everyday
  • Possess excellent facilitation, communication and data analysis skills and have a natural ability to influence others
  • Have an ability to manage senior stakeholders effectively and manage complex and diverse client scenarios, focusing on high quality and delivery through others even in high pressured, time critical situations
  • Be acutely aware of risk management and managing risks associated with people, process, systems, change and commercials
  • Have a track record in account development, business and relationship development and the ability to identify and act upon opportunities to build and develop Deloitte's HR Transformation practice footprint, including commercial and financial management of projects

We are Consulting

Three core competency areas make up our Consulting service line:

• Technology

• Strategy & Operations

• Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

We offer a number of different career pathways

We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

The Consulting Career Paths are:

Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree