Deloitte, Senior Manager - SAP HR & SuccessFactor Specialist, HR Consulting, Human Capital, London

Postgraduate degree
Functional areas
This job is no longer available

Role description

Deloitte's Human Capital, a market leader in the HR Transformation & Technology marketplace, as recognised by industry analysts such as Kennedy, are expanding their SuccessFactors practice. This growth has been due to the increasing national and international client base and to which we increasingly through our people provide unique business, financial and technical skills to the projects we deliver.

SAP is a significant market for Deloitte and we are a platinum partner with SAP and over the years have won many SAP awards such as Best Teaming Partner, UK Best Solution and Services Partner Award of Excellence.

We have many years of experience in dealing with all aspects of HR related projects, from building reliable ROI business case models to product selection, customisation, transformation and integration.


A SuccessFactors Specialist, Senior Manager will have responsibility for:

  • Leading pre-sales and bid activities
  • Providing subject matter expertise in HR Digital and Cloud technologies with special emphasis on SuccessFactors mobility and Apps;
  • Develops and owns senior HR and IT management level relationships within selected industry group/s;
  • Creates a network within chosen industry group;
  • Achieves sales and managed revenue targets commensurate with a senior management grade;
  • Understands the full range of professional services that can be offered by a firm such as Deloitte and identifies opportunities for cross selling;
  • Is able to provide insights to clients in specific areas concerning the strategic future of their business and the role of HR technology therein;
  • Manages relationships with clients on a daily basis, maintaining frequent and direct contact with senior level executives;
  • Ability to bring a distinct and compelling point of view to bear in reaching consensus through negotiation;
  • Manages the adherence of all client deliverables to required legal and compliance standards;
  • Performs a leading role in the development of Deloitte SuccessFactors competencies;
  • Presents thought leadership pieces around SuccessFactors as well as Cloud and digital HR both internally to Deloitte and externally at seminars and events;
  • Responsible for managing large teams of 25+ and performing the associated people management tasks effectively e.g. performance management, coaching, development planning, motivating etc.
  • To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture


To qualify for the role you must have:

  • Proven track record of delivering large projects through the full project lifecycle and/or programme management in a consulting environment with direct responsibility for at least 10 personnel and large budgets e.g. up to £2million
  • Demonstrates solid, relevant experience in articulating SuccessFactors strategy and vision. Has a strong understanding of and ability to design / architect SuccessFactors solutions and is capable of producing broad business HR process designs.
  • Understands the change management effort required when enabling change (e.g. training, stakeholder management, role transitions, communications or organisational design);
  • Has proven ability to successfully project manage large SuccessFactors Transformations and deployments through the full project life-cycle also using a mix of on and offshore resources to deliver these projects successfully;
  • Demonstrates specialist knowledge of all the SuccessFactors modules;
  • Has good experience of SuccessFactors multi country deployments;
  • Develops relationships with key players at SAP;
  • SuccessFactors certified;
  • Educated to Graduate / Postgraduate level;
  • PRINCE 2 or equivalent qualification desirable, but not essential

We are Consulting

Three core competency areas make up our Consulting service line:

  • Technology
  • Strategy & Operations
  • Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

We offer a number of different career pathways

We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

The Consulting Career Paths are:

Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree