Deloitte, Senior Manager - Financial Services, Programme Leadership, Human Capital, UK

Postgraduate degree
Functional areas
This job is no longer available

Role description

As the largest industry practice at Deloitte, Financial Services accounts for more than 25% of the UK and global firm revenue. With an ever-changing Financial Services landscape, there are many opportunities to help deliver and advise top tier FS clients with their most current and challenging problems.

The continued success of the Financial Services team in Programme Leadership means that Deloitte are looking to grow this team further by recruiting project and programme management specialists with experience in Retail Banking, Capital Markets or Insurance.

Programme Leadership is currently one of the largest capabilities in the marketplace and Deloitte is renowned for their critical involvement in our clients’ largest and most complex change programmes. Deloitte were the first of the "Big 4" to establish a dedicated Programme Leadership practice, therefore as part of this team, you'll be working and learning from some of the top practitioners in the field enabling you to develop your skills quickly and build credibility in the industry from an early stage.

In addition Deloitte have a dedicated internal Programme Leadership training capability which and actively support and encourage practitioners to gain externally recognised qualifications such as Prince 2 and MSP.


Senior Manager will have responsibility for:

  • Developing strong long-term client relationships and become recognised as a trusted business advisor
  • Supporting the delivery of major projects and programmes, including leading the design and development of a programme or project initiative
  • Managing a portfolio of programme or project management disciplines e.g. benefit tracking, issue / risk management, business case development
  • Identifying key programme or project issues and initiating resolution strategies
  • Playing an active role in identifying and pursuing sales and business development opportunities
  • Developing long-term client relationships to further enhance the Deloitte footprint
  • Managing the progress of programmes and reporting to senior client management
  • Effectively communicating messages using appropriate channels for the management of programme stakeholders
  • Engagement management, including developing fee estimates, managing budgets and billing clients
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture


To qualify for the role you must have:

  • Business experience within your chosen industry gained directly from industry or from experience within a consulting firm
  • Experience of leading the design, development and delivery of programmes or project initiatives with budgets over £5million
  • Deep knowledge of programme/project management techniques; change management and transformation initiatives
  • Proven experience of leading successful teams and managing large engagements on time and within budget
  • Capability of operating with senior level executives and adept at stakeholder management.
  • Strong negotiation skills and contract management experience
  • Excellent communication skills
  • Good problem solving and analytical skills
  • Degree qualified (minimum 2:1) or equivalent

We are Consulting

Three core competency areas make up our Consulting service line:

• Technology

• Strategy & Operations

• Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

We offer a number of different career pathways

We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

The Consulting Career Paths are:

Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree

More jobs