Deloitte, Manager – Payroll SME, HR & Technology Advisory, Human Capital, UK


Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree

Benefits: Competitive


Role description

Deloitte is renowned in the marketplace for its innovative and collaborative culture, commitment to delivering an outstanding quality of client service and enabling its own people to excel in everything they do. Deloitte's breadth and depth of services make it a leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations.

Within Consulting, our exceptional depth of talent across many disciplines allows us to genuinely deliver a total solution to our clients - whatever their size, their geographic profile or their need. By integrating skills from across the firm we deliver an unrivalled team architecture that truly answers client's demands for single-source solutions.

The HR Applications Service Area at Deloitte provides Payroll services to large national and multi-national clients. This Practice is a huge growth area for Deloitte, and owes much of its development to the exceptional global track record that has been established with an enviable client base.

Our people bring a unique combination of business and technical skills to the projects we deliver. We have many years of experience in dealing with all aspects of front and back office projects, from building reliable operating models to product selection, customisation and integration.

Payroll is a growth area for Deloitte; the practice is building its Payroll advisory capability to match the established payroll implementation capability. The Payroll service offering with Deloitte are categorised into three main areas; reviews of the payroll operations; vendor selection; implementation support. Over the past year our Payroll team have been involved in a wide variety of projects; review of a pharmaceutical organisations Payroll function, system selection for a European Retailer, project management of a European outsourced payroll for a global manufacture and development of a global payroll strategy for a global manufacturer. The Deloitte Payroll team are system and vendor agnostic which enables us to build relationships and work with all of the major payroll vendors providing UK and global services.


A Payroll Specialist, Manager will have the following responsibilities:

  • Proven track record of delivering small to medium size projects through the full project lifecycle and/or programme management in a consulting environment with responsibility for at least 5 personnel;
  • Leading a project within the three payroll service areas; reviews, vendor selection and implementation support;
  • Regularly attends Payroll User Groups and Events;
  • Is able to play an active role at client seminars and the production of marketing materials;
  • Responsible for managing small to medium sized teams and performing the associated people management tasks;
  • Able to develop strong relationships with the client;
  • Has experience of influencing stakeholders and sponsors, demonstrated by interpersonal excellence with all levels of seniority - from middle management to board level;
  • Responsible for mentoring junior consultants and analysts;
  • Plays an active role in pre-sales and bid activities and provides subject matter expertise;
  • Develops and owns client relationships within selected industry area;
  • Achieves sales and managed revenue targets commensurate with grade; and
  • Understands the full range of professional services that can be offered by a firm such as Deloitte and identifies opportunities for cross selling.


For our Manager grade positions, we look for the following skills and experience:

  • managed a payroll workstream within a large project (client-facing or internal);
  • managed a team who successfully delivered payroll workstream project deliverables including scoping, planning, reviewing and achieving sign-off;
  • managed a team who undertook payroll reviews and/or vendor selection projects;
  • analytical skills used to derive insight from complex and varied information sources and the ability to input into the creation of sound recommendations;
  • excellent written and verbal communication skills including presentations, meeting minutes, workshop participation, business and report writing
  • capable of playing an active role in pre-sales and bid development;
  • managed and delivered client seminars and the production of marketing materials;
  • deep understanding of operational payroll within a large global organisation or payroll vendor
  • Ideally Graduate / Postgraduate level
  • Ideally CIPP qualified
  • 10 years payroll experience in a large global organisation
  • Experience of the full annual payroll cycle
  • Working with 3rd parties, including payroll vendors
  • HRMS advisory services
  • Knowledge and understanding of payroll business processes
  • Prior consultancy experience would be preferable

We are Consulting

Three core competency areas make up our Consulting service line:


Strategy & Operations

Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

About Deloitte

Deloitte offers integrated services that include Audit, Tax, Consulting and Corporate Finance. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and we strive to offer an exceptional level of customer service through our expertise and professionalism.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree

Benefits: Competitive


More jobs