Deloitte, Manager - Financial Services, Programme Leadership, Human Capital, UK

Postgraduate degree
Functional areas
This job is no longer available

Role description

As the largest industry practice at Deloitte, Financial Services accounts for more than 25% of the UK and global firm revenue. With an ever-changing Financial Services landscape, there are many opportunities to help deliver and advise top tier FS clients with their most current and challenging problems.

The continued success of the Financial Services team in Programme Leadership means that Deloitte are looking to grow this team further by recruiting project and programme management specialists with experience in Retail Banking, Capital Markets or Insurance.

Programme Leadership is currently one of the largest capabilities in the marketplace and Deloitte is renowned for their critical involvement in our clients’ largest and most complex change programmes. Deloitte were the first of the "Big 4" to establish a dedicated Programme Leadership practice, therefore as part of this team, you'll be working and learning from some of the top practitioners in the field enabling you to develop your skills quickly and build credibility in the industry from an early stage.

In addition Deloitte have a dedicated internal Programme Leadership training capability which and actively support and encourage practitioners to gain externally recognised qualifications such as Prince 2 and MSP.


Manager will have responsibility for:

  • Developing strong long-term client relationships and become recognised as a trusted business advisor
  • Supporting the delivery of major projects and programmes. This will involve assisting with the design and development of programme or project initiatives for a Financial Services client and manage junior teams to deliver against client objectives
  • Leading on specific programme or project management disciplines e.g. benefit tracking, issue/risk management, business case development
  • Applying programme or project management tools and techniques appropriately in client engagements including identifying programme or project issues and proposing resolution strategies
  • Creating effective communications messages using appropriate channels for the management of programme stakeholders
  • Stakeholder management and communications
  • Supporting engagement management, including developing fee estimates, managing budgets and billing clients
  • Cultivating long-term client relationships to further develop business opportunities
  • Contributing to practice development eg. through the development of thought leadership material
  • Contributing to the growth of the practice, by leading new business proposals and presentations and developing new business ,
  • Effectively managing teams for the delivery of client work whilst also playing an active role in the career development of more junior team members

• Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture


To qualify for the role you must have:

  • Business experience within your chosen industry gained directly from industry or from experience within a consulting firm.
  • Experience of assisting with the design, development and delivery of numerous programmes or project initiatives with a budget over £2m
  • Experience of change management and transformation initiatives
  • Experience and ability of leading teams (small or large)
  • Experience of operating with senior level stakeholders
  • Excellent communication skills
  • Good problem solving and analytical skills
  • Degree qualified (minimum 2:1) or equivalent experience
  • Full travel mobility
  • The right to live and work in the UK
  • Project Management qualifications (MSP, Prince 2, PMP) essential

We are Consulting

Three core competency areas make up our Consulting service line:

• Technology

• Strategy & Operations

• Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

We offer a number of different career pathways

We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

The Consulting Career Paths are:

Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree

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