Deloitte, Consultant – Manager, Technology, Effectiveness, London

Postgraduate degree
Functional areas
This job is no longer available

Role description

Technology is an exciting and thriving competency within our Consulting Service Line. We have a diverse practice with around 1700 people working on challenging engagements across a wide portfolio of clients, and operating from many offices around the UK. Our breadth and depth of expertise enables us to work with FTSE 100 clients to help define, shape and successfully deliver some of their most complex technology projects. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to team with each other. Our tools and methodologies add to the quality, efficiency and effectiveness of our work.

Our Effectiveness team comprises over 50 people who are integral to the delivery of many client projects. They help clients to optimise the value they derive from IT by providing deep skills and expertise in the design, management and governance of IT Supply Chains, IT Operations and IT Finance. We believe an effective IT organisation can only deliver effective services if it has effective suppliers, effective service management capabilities and effective spend controls. More importantly, when these three disciplines work together the incremental value to our clients is immense.


Your role will focus on providing expert advice and the management and delivery of client engagements, as well as internal sales and practice development activity. You will have responsibilities for:

  • Delivering Effectiveness related advice to our clients, identifying solutions to their issues as appropriate
  • Understanding the technology, vendors and industries in which our clients operate
  • Performing and supporting activities on Effectiveness engagements
  • Producing and presenting reports, strategies, plans, designs, business cases and other client deliverables
  • Supporting proposal development and the continued growth of the business through contributing to practice development (e.g. supporting the development of propositions, training, marketing, communications and recruitment activities)

For manager grade, you must have a:

  • broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture


To qualify for the role you must be able to demonstrate skills and experience in the following:

  • An understanding of how an IT function operates with experience in assessing and designing IT target operating models including organisation and process design.
  • Experience working across different stages of the IT sourcing lifecycle including requirements gathering, evaluation, RFP development, commercial assessment and negotiation.
  • IT sourcing experience in Application Development Application Maintenance (ADAM), Networks, Data Centres, Cloud, Hosting or Desktop.
  • Operational experience in service management and tooling.
  • Practical experience and understanding of IT financial management including business case development, IT cost analysis and reduction, and IT service charging models.
  • Creating IT supply chain strategies with an understanding of the Vendor Management lifecycle, System Integration and Management (SIAM) and multi-sourced vendor models.
  • Supporting, designing or executing the transition of IT services from incumbent supplier(s) to new supplier(s).
  • An understanding of emerging and innovative technologies, for example Cloud, and how to shape IT strategy and delivery in order to leverage those technologies
  • Commitment to travel to client locations and the right to live and work in the UK.
  • A good graduate degree (1st or Upper Second) from a reputable university.

Additional desirable experience includes:

  • Familiarity with industry-recognised methodologies (e.g. CMMI, Lean)
  • Formal certification (e.g. CIPS)
  • Post-graduate experience ? either consulting or in one or more of the following industries: Financial Services, Public Sector (Central and /or Local and Regional Government, Healthcare and Education), Consumer Goods, Retail, Manufacturing, Life Sciences, Energy and Utilities, Telecoms, Media, Technology

We are Consulting

Three core competency areas make up our Consulting service line:

  • Technology
  • Strategy & Operations
  • Human Capital

We exist to solve complex problems

Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.

We are committed to collaboration

Our role is to unlock potential for growth and innovation. We believe this requires real collaboration ? with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.

We create long-term, sustainable impact

We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

We offer a number of different career pathways

We offer three different career pathways at Deloitte, meaning that there are three different routes by which people can progress in Consulting. We provide variety regarding the career options available to you, assisting you to take career steps that fit your skills, talents and aspirations, and providing an environment where those choices can be discussed in meaningful and constructive career conversations.

The Consulting Career Paths are:

Consulting pathway ? pathway based around developing a broad consulting skillset alongside building expertise in a specific domain

Consulting Solutions pathway ? pathway where there is greater focus on building skills and deep expertise in a specific domain. Practitioners have a narrow focus, determined by their SME and type of contribution made

Consulting Services pathway ? pathway for people whose career is built around the delivery of managed services to clients (either internal or external)

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Job information

Firm: Deloitte

Location: London

Education: Postgraduate degree

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