Technology Research Manager

Undergraduate degree
up to £80,000 depending on skills + excellent benefits
Functional areas
This job is no longer available

Accenture Researchers provide data, analysis and insights to Accenture, working closely with the senior executives in each of the industries, geographies and businesses. We work in four main areas:

  • New business opportunities: helping Accenture understand markets and companies and identifying ways in which we can help clients become high-performance businesses and governments. A typical analysis might be an in-depth company diagnostic to look at a company’s financial and strategic health or an overview of a sector of the market to identify trends or assess the impact of regulation, mergers and other landmark events.
  • Working directly with clients: about 20% of our research is on client engagements where we work alongside our colleagues from the practice to provide research and industry expertise. Typical work with our clients might be to benchmark a capability or function; to provide best practices in an industry; or project future trends and their likely impact on the business.
  • Developing points of view: Accenture needs original, cutting-edge points of view to use with clients, the media and in conferences. Accenture Research helps create and write those viewpoints. Many of our projects are published and quoted in the press.  Others form the basis for our issue-driven discussions with clients.  In all cases the Manager will be expected to contribute research, writing and thought leadership to these projects.
  • Practice enablement: developing periodic newsletters and management reports which provide fresh insights on the Technology space for our leadership and consultants so that they can understand client performance and the issues clients currently face.

Successful research is not a back-office activity; it requires people who not only have strong research skills but who also have a client-focused mentality and an outgoing and confident personal style. Successful researchers build deep relationships with their peers and senior executives in the practice and work as a team, sometimes responding to requests and sometimes proposing (and selling) research ideas.

We have nearly 200 researchers in our global team. Most specialize in an Industry (such as Retail) or a Business (such as Strategy or Digital); some bring a particular research skill (such as survey research or financial analysis) and many combine two or more areas of expertise. On any given project we will bring together researchers with the best combination of industry, geographic and technical skills to provide the relevant expertise for the particular task.  

This role is in our global Technology business research team which is comprised of 8 researchers, based in the main Accenture locations across the world.  The candidate will work closely with the Global Technology Research Lead, other Americas and EALA-based Technology Research colleagues to define and establish the overall strategy and priorities for IT-related research, skill development and resourcing.  This individual will join the Global Technology Research team with providing research and topic expertise and community of practice by building capability, appropriately assigning and balancing work, managing budgets/content, and driving operational excellence.

The chosen candidate will:

  • Execute the overall strategy, focus and priorities for his/her geo-focused research program, in consultation with other stakeholders and colleagues, and with input from the Global Technology Research Team Lead.
  • Build effective relationships with Technology executives based in his/her geo (Marketing, Sales, Delivery, etc.) to ensure sponsorship, budget and utilization of research services.
  • Perform complex research across technology topics and businesses.  This includes in-depth research on geographic and/or horizontal segment trends, competitors, industry market trends and issues, and relevant technology topics utilizing a number of available sources.
  • Work closely with other research colleagues based in his/her geo in order to remain vigilant regarding Technology-related opportunities within their sectors and countries as well as resourcing needs.
  • Determine required project resources and costs and negotiate with customer.  Oversee research projects, ensuring budget constraints and project record keeping requirements are observed. Define and manage the quality and quantity of research services.
  • Actively participate in general secondary research initiatives, e.g. participating in Research workgroups at local, regional or global level etc.
  • Contributing to the development of research assets that differentiate Accenture Research in the market, e.g., forecasting of market trends, modelling of survey data to size markets, impact evaluation of digital innovation, etc.
  • Deepening and refining our expertise in emerging technologies sources and subject matter (issues and trends) that are relevant.
  • Helping develop more junior researchers to position them to meet client demand

A proven track record of market and competitor intelligence projects in new and emerging technology areas would be a definite advantage.

We are looking for someone who has a comprehensive skill set:

“Hard” skills:

  • Solid experience in secondary research and information retrieval methods and techniques
  • Solid experience in packaging , synthesizing and presenting research deliverables; published thought leadership or visible blogging is a “plus”
  • Understanding and awareness of the dynamics of the enterprise IT industry, it’s history, and key stakeholders
  • Knowledge of two or more segments within the corporate technology market, e.g., Intelligent Applications, Agile Delivery, SaaS platforms, Internet of Things, Cognitive Computing, Technical Architecture, Machine Learning, etc. NB: By “knowledge” of a sector we mean understanding of some major segment trends, competitors, technology, etc.
  • Strong PowerPoint, Excel and Word skills. Knowledge of visualization tools such as Tableau is a plus
  • Good written and oral communications skills, with the ability to articulate complex business issues to c-level
  • Experience in scoping and defining project requirements, as well as setting customer expectations for deliverables
  • Ability to quickly grasp complex and unfamiliar subjects
  • Understanding of business and economics issues at large
  • Ability to handle multiple projects simultaneously and prioritize/delegate appropriately and effectively
  • Ability to work independently AND collaboratively and also virtually; and willingness to share status updates on work progress

“Soft” skills:

  • Enthusiasm to work effectively in global, multi-cultural, multi-time zone team (Europe, US, LatAm, South Africa, India, China)
  • Strong professional qualities: client focus, confidence/decisiveness, integrity, resilience to stress against stretch goals/deadlines…entrepreneurial
  • Good interpersonal skills, and the ability to deal with critical situations to the benefit of the team.
  • Good balance between analytical rigor and intellectual curiosity. Track record in interpreting data creatively and delivering impactful insights (e.g., going beyond the “what” of a research inquiry – into the “so what” and “now what”)

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Closing date for applications  30 April 2016. Accenture reserve the right to close the role prior to this should a suitable applicant be found.

Job information

Firm: Accenture

Location: London

Education: Undergraduate degree

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