Engaging Customer 2.0

Event information

Firm: B2E Consulting

Date: 21 November 2019

Apply before: 20 November 2019

Event type: Seminar

Target audience: Interested

Location: London

Firm: B2E Consulting

This event has already taken place.

Customer 2.0 – noun
A person born during the digital age with a desire to purchase and compare products through social media & chat platforms.

Our customer :

  • wants to engage at a time that suits them
  • wants to engage using the platforms they use every day
  • likes to compares and rank their purchases

Our challenge :

  • the customer does not read newspapers & magazines
  • the customer does not shop in the high street
  • the customer does not watch TV

Engaging with Customer 2.0 is one of the challenges of the 21st Century.
Get the engagement right and the rewards are great.
Get it wrong and the internet will quickly ruin a reputation.

Teresa White shares her experience of engaging Customer 2.0
Using real world examples from :

  • GAP
  • Boots
  • Banana Republic

Do you need to engage with Customer 2.0 ?
This promises to be an engaging evening.
Come listen, share and explore.

Muster : 18.00
Presentation : 18:15 – 19:30
Drinks & Networking : 19:30 – 20:30

Event information

Firm: B2E Consulting

Date: 21 November 2019

Apply before: 20 November 2019

Event type: Seminar

Target audience: Interested

Location: London