Kristine Miller, a partner at consulting firm Bain & Company, has recently joined eBay as its Chief Strategy Officer Marketplaces. Miller will succeed Paul Todd, who was been named Senior Vice President of eBay Marketplaces Europe.
Kristine Miller joins eBay with extensive experience in retail and consumer products. Prior to joining eBay, Miller worked at consulting firm Bain & Company for 24 years, where she was a Partner and a Board Director. During her spell at Bain & Company, she was the Head of the firm’s North American Retail practice and Chairman of Bain’s Worldwide Compensation and Promotion Committee. She completed over 100 cases and worked primarily with retail and consumer products clients across numerous sectors. She is specialised in advising among other department stores, specialty retailers, mass merchants, catalogue, online and omnichannel retailers.
Prior to working at Bain & Company, Miller earned her MBA from the Stanford Graduate School of Business. She went back to university to earn this degree after she had worked at Procter & Gamble for two years as the Products Research Manager of the Beauty Care Division. She had joined Proctor & Gamble straight out of Carnegie Mellon University, where she received a Bachelor degree in Chemical Engineering.
At eBay, Miler will serve as the Chief Strategy Officer of its Marketplaces and succeed Paul Todd, who has been named Senior Vice President of eBay Marketplaces Europe. Miller will work together with the Executive Team and oversee the planning and execution processes of the Marketplaces, to continue eBay’s leadership of the commerce revolution, as is stated by eBay. “With an established following across the retail and digital landscape, Miller has deep expertise in building and implementing strategies for retail and consumer product brands,” says eBay in a press release.
Interestingly, while working at the global strategy consultancy, Miller co-wrote a research brief that touched on eBay’s Retail Associate Platform app and a research brief ‘Omnichannel resolutions for 2014’ that referenced eBay's same day delivery service.