Andrea Zannier, a former consultant of BCG and McKinsey, has joined the Australian country organisation of Oliver Wyman. Zannier will be based in Sydney office and will lead the consulting firm’s Retail and Business Banking practice in Australia and New Zealand.
Over the 15+ past years Zannier worked as a line manager with Macquarie Bank and Citibank in their retail banking arms and as a strategy consultant with BCG and McKinsey & Company. Zannier specialises in assisting financial institutions to differentiate their offering with a customer-centric and empirical analysis-driven approach; he also brings deep experience in optimising distribution. In his recent role of Head of MasterCard Advisors for Australasia, he has assisted financial institutions and retailers to increase the performance of their payment and data-driven insight businesses.
“We are delighted to welcome Andrea to Oliver Wyman as his experience adds a further dimension to the service we provide in Australia” says Christian Edelmann, Head of Oliver Wyman for the Asia Pacific Region. “Andrea’s experience in retail banking strategy and execution will be an excellent complement to the existing strengths of the Oliver Wyman financial services team in Australia and will improve our ability to serve our clients across their full suite of needs with local expertise on the ground,” adds Jacob Hook, Partner and Head of Oliver Wyman Australia.
“I am excited about the opportunity to join the Oliver Wyman team to add value to Australasian banks, leveraging the firm’s global insights in financial services and my practitioner experience. I look forward to working with clients to drive their strategic decisions, foster diligent execution and generate differentiation on the market place. I am particularly excited by the impact that new technologies are bringing to the banking industry, which can trigger the provision of a richer customer experience,” says Zannier.