The Manchester Airports Group has appointed Arcadis as Managed Service Provider for the Manchester Airport Transformation Programme. The £1 billion programme seeks to expand and modernise the airport to provide efficient access to the growing Northern Powerhouse. The contract is the second major deal struck between Arcadis and the MAG in 2015.
The Manchester Airports Group (MAG) was formed in 2001, and is a consortium of ten metropolitan borough councils of Greater Manchester and IFM Investors, an Australian investment fund. The group owns four Airports in the UK – Bournemouth, East Midlands, Manchester Airport and London Stansted Airport – that in total processed 47.1 million passengers in 2014.
Manchester Airport is the busiest outside the London area, transporting almost 22 million passengers in 2014, which is a 6% passenger numbers growth on the previous year. The strategically important airport for the Northern economy, dubbed the Northern Powerhouse, as well as the UK as a whole, is reaching the boundaries of what can be achieved through its existing infrastructure. To transform the airport to accommodate further passenger growth, new airlines and routes, as well as modernise and transform the customer service experience, the MAG this year launched the Manchester Airport Transformation Programme.
Manchester Airport Transformation Programme
The programme spans ten years during which £1 billion will be spent on improving Manchester Airport’s facilities. The programme will see terminal 2 expanded by 140%, along with further improvements of Terminal 3, in part to accommodate the 30 million passengers per year expected by 2025.
Arcadis has been appointed by MAG as its sole Managed Service Provider. The contract will see the consulting firm leverage its pervious international aviation experience for the transformation programme, including project management for the development and implementation of Catarina Airport in São Paulo in 2014, and other large aviation projects across Lima, Abu Dhabi, Dublin, Changi, Hong Kong and Marseilles, as well as a number of other UK airports.
According to the firm, the combination of previous experience working with the MAG, in March 2015 the firm won the framework supplier contract for Project and Commercial Services to MAG, as well regional knowledge and local expertise, provided it with the advantage it needed to win the project. “With major long-term projects of this nature, being able to offer certainty of outcome is integral for everyone involved and, as Arcadis, the fact that we can operate across the entire project lifecycle played a major part in our being awarded the contract,” comments Alan Brookes, UK CEO of Arcadis, on the awarded contract.
Brad Miller, Programme Director for the Manchester Airport Transformation Programme, adds: “We are investing £1 billion in the 10 year program which will radically improve the passenger and airline experience at Manchester Airport. Whilst we are just at the start of this transformation project, there is already a great sense of excitement about what will be delivered and how. The team and I are delighted to have appointed Arcadis to support us on this journey, as they have clearly demonstrated how they will bring value to the program.”
Ealier this year Manchester Airport hired among others Capgemini to support it with an enterprise resource planning (ERP) transformation.