Paul Donaldson has joined Alsbridge UK as the Director and UK Practice Lead of the firm’s Intelligent Process Automation (IPA) practice. His extensive expertise in the development of intelligent process automation will be deployed to further the development of a virtual workforce for clients of the firm.
Paul Donaldson joins Alsbridge from Xchanging, a company offering business process services, procurement management, information technology outsourcing and HR managed solutions. During his seven years at the company, Donaldson held a number of different roles. His last role was the Group Product Manager for Robotic Automation, prior to which Paul was the company’s Process Black Belt and Robotics Lead, a role that saw him develop the Robotic Process Automation (RPA) strategy for the company. Other roles held at the firm include Acting Head of Process and MI Service Manager. Prior to joining Xchanging, Donaldson was the Operations Director at Matador Intelligence between 2006 and 2008 and the Client Services Manager at FDS Field Marketing between 2005 and 2006.
Donaldson holds a Higher National Diploma in Business and Finance from Canterbury College and a Bachelor of Arts in Marketing from the University of Wolverhampton. Paul is a Six Sigma Black Belt and holds a certificate in ‘Managing the creation of a certified enterprise Robotic Automation Capability’ from Blue Prism.
Donaldson has taken on the role of Director and UK Practice Lead for Alsbridge UK’s newly launched Intelligent Process Automation (IPA) practice.* Donaldson’s experience developed through the successful implementation of IPA deployment at Xchanging, where the virtual workforce now supports various business lines including, BPS, Procurement, F&A and Financial Services, will be leveraged to further the ends of the firm’s 2014 launched IPA service line.
“Paul’s experience and track record significantly boost our capabilities,” comments Derek Toone, Managing Director and Global Practice Lead for IPA Advisory Services. “The market is rapidly moving beyond expressing interest in IPA as a concept and is increasingly pursuing real-world initiatives. Paul represents a critical addition in terms of our ability to deliver the results our clients are demanding.”
Donaldson adds: “Cognitive computing and robotic automation have the proven capability to positively transform business processes. While the potential benefits are enormous, the challenges are significant and include assessing alternatives, planning initiatives, deploying systems and measuring results. I’m excited to join the global Alsbridge team and look forward to advising our customers on how they can best leverage this technology.”
* Besides the launch of its Intelligent Process Automation service line in 2014, the company also recently launched a dedicated Robotic Process Practice.