Capco opened an IT delivery center, also known as a service center, in Orlando, United States. The delivery center will primarily support Capco clients and projects in the United States. A team of already 40 consultants has been put in place. The center is expected to grow to more than 150 professionals by the end of 2013.
Capco is an advisory firm which primarily focuses itself on customers in the financial sector. Since October 2010 the financial advisory firm is part of FIS, which averagely paid €211 million for the acquisition. In March 2010 Capco also opened an office in Amsterdam.
Offshore vs onshore
The delivery center will execute commodity technology services for financial institutions, including application development, IT testing services, application maintenance and IT infrastructure support. In 2014 Capco has the ambition to expand the portfolio to also include support for on-demand services such as IT Project Management and Architecture as a Service.
Over the past decennium consulting firms such as Accenture, Atos, Capgemini and CGI have chosen to open large IT delivery centers in low-cost countries, such as India and Thailand. Capco’s choice to open an onshore center above an offshore center was a conscious one, driven by client needs. Neil Ramchandran, Global Head of Outsourcing at Capco, explains: “It allows clients greater flexibility and choice in determining locations, operating models and cost structures that best suit their needs”.