Transport for NSW hires CSC, $100 million service deal

25 April 2016 Consultancy.uk

Transport for New South Wales has hired CSC to become its principal network services manager, in a deal reportedly worth AU$100 million. The deal will see the firm manage a range of legacy systems as well as support the rollout of new-generation technologies, and aims at providing a coherent services proposition for all network stakeholders. 

Transport for New South Wales is a statutory authority of the New South Wales Government that came into being in 2011. The authority is responsible for developing transportation regulations, policies and legislation to provide state residents and businesses with high quality transportation options in line with their needs. As part of its public services rendered, the authority operates 1,200 locations, including administration offices, motor registries, roadside depots and railway stations.

Computer Sciences Corporation (CSC) was founded in 1959 in Los Angeles, California and is a multinational corporation providing services in the following three sectors: IT services, managed services and business solutions & services. The firm is headquartered in Tysons, Virginia, US with major offices in Australia, Denmark, UK, Germany, France and Singapore. CSC has a staff of 56,000 people and services clients in over 60 countries.

The announced deal involves a three year contract has been between Transport for NSW and CSC. The contract will see CSC deliver a range of network managed services across the authority’s 1,200 locations, valued at AU$100 million, and includes the option of two one-year extensions. As part of the deal, CSC will take over responsibility for the management of seven legacy networks operating within the authority, as well as manage the rollout of a range of next-generation technologies within the institution.

As part of the deal, CSC will become the principal contractor for managed services for the authority, with all other third party providers to be integrated into its wider services provision. One of the rationales for the deal is the achievement of savings through economies of scale, as well as providing residents with one system through which Transport for NSW end-users are able to access any business application from anywhere, at any time.

Seelan Nayagam, Managing Director of CSC in Australia & New Zealand says: “Transport for NSW had embarked on a rigorous procurement process before extending its relationship with CSC. Our deep knowledge of the transport industry and ability to meet Transport’s core requirements around enhanced services and delivery quality were key factors in the final selection of CSC to support these vitally important operations.”

News