UniCredit has hired Accenture to support a large finance BPO transformation program. In the upcoming months the advisory firm will help the Italian bank transforming the complete invoice management operations, including all accounts-receivable, accounts-payable and asset-management activities.
UniCredit is one of Europe's leading commercial banks with activities in 22 European countries. More than 158,000 employees are actively working at this bank, divided over more than 9,360 offices.
Drive for more efficiency
The finance transformation is part of the bank's broader "Newton" program announced in November 2011, aimed at transforming the bank's operations to become 'world-class'. Accenture will provide management consulting (finance and accounting; change management, IT consulting (technology) and Outsourcing (BPO) services.
"This is an important step in our transformation journey. By partnering with Accenture and bringing in their expertise in finance functions we intend to boost the efficiency of our operations. In addition, the resulting faster invoice response times will improve our service to our business partners and clients" says Massimo Schiattarella, General Manager of UniCredit Business Integrated Solutions.
Roberto Pagella, Managing Director of Accenture's BPO services in Italy, Greece, Turkey and Eastern Europe, says: "This project represents a key initiative in our longstanding collaboration with UniCredit. Our capabilities in business process outsourcing, in finance and accounting and in technology suit perfectly with UniCredit's efficiency and innovation objectives".